Tom Hunt – Virtual Assistant Mastery
The Ultimate Guide to Building Your Very Own Virtual Team
Learn how to attract, hire, and manage a virtual team
Module #1 – Introduction To Online Business Outsourcing & Virtual Assistants
- The Inner Game Of Outsourcing: What I learned from 5 years of building relationships with VAs
- Understand the global market forces that now allow us to build strong virtual teams
- Why most entrepreneurs are not entrepreneurs
- The Importance Of Systems: A McDonald’s Case Study
Module #2 – Understanding Exactly What To Outsource
- What you NEVER let a new virtual assistant do in your business (before you have done this yourself)
- You have to train your VA for 2 weeks before they start properly right? WRONG! Learn how you can get them started with adding value to your business on day 1
- The ROI Generator – Step-by-step process to give VA tasks in spare time to guarantee ROI on salary
- Not sure if you’ll have enough work for your VA? No worries: 101 “Outsourceable” Tasks: Never Have An Idle Assistant Again
- The Task Delegator: Know EXACTLY Which Tasks You Should/Shouldn’t Be Doing
Module #3 – Hiring the Perfect Virtual Assistant
- Are you tired of hiring VAs only to realize two weeks later that they aren’t generating an ROI? Learn the simple 5-step recruitment process we used to hire 83 awesome VAs for over 30 businesses in 3 months
“The Truth Serum” question sequence taken from Fortune 500 company interviews that automatically distinguishes between A and B VA’s - How to identify the CV of an A VA from a B VA in 30 seconds flat (even if you have no recruitment experience)
- Reference Checking Template – Copy and paste this email to the references of a VA to automatically extract the information you need to make your hiring decision
Module #4 – Ultimate Onboarding
- The McDonald’s Method – How to indoctrinate and onboard your VA in 2 hours flat (without you being present)
- What NEVER to say to your VA in their first 2 weeks of work (Trust me, I’ve messed up here many times!)
- The truth about VA productivity: how to set your VA up for success
- Job Offer Letter Template – How to make your new VA feel special and part of something much greater than themselves
- New Joiner Process Template – Layout of one of the most important processes in your business for you to swipe and deploy
Module #5 – Managing For Ultimate Productivity
- How to develop your VA Manager into a VA Leader
The RIGHT and the WRONG way to give bonuses (And why cash is the last bonus type you should consider) - Understand the culture of Filipino VA featuring my VA manager: Zandro WARNING: Ignore the Filipino “13th Month” rule at your peril – Understand exactly what this rule means for your business and your team…
- An exhaustive list of all Filipino Bank Holidays – Know when your team can and shouldn’t be working
- Opening & Closing Shift Procedures – Keep your team on track every day
Module #6 – Scaling Your Virtual Empire
- How to know exactly when you need to expand your team (And what type of VA you need to hire)
- How to create a magnetic “in person” team spirit; virtually
- Why & how to set communication procedures (So you don’t get interrupted 24/7)
- The most important virtual working tools that you cannot live without (If you want to build an efficient team)
- Plus, how to train your VA manager for recruitment excellence to maintain (If not increase!) your VA quality
- Organization Chart Template – Copy, paste, and update with your team so everyone knows EXACTLY where they stand
Module #7 – Va Process Precision
- Understand the importance of repeatable, documented processes in your business
- Learn how to build the ultimate Working Procedure (and why this will mean that you don’t have to train anyone… ever… again)
- Understand how to store and track all of your Working Procedures to enable streamlined processes
- Working Procedure Template – Starting point for the documentation of all of your core processes
- The Full Working Procedure for #1 New & Noteworthy Podcast, Twitter Growth, Customer Support, Link Building, Podcast Interview Getting, Blog Commenting
- Working Procedure Tracking Master – A must-have for any business system developing and streamlining multiple processes
Bonus Modules
- Breakdown of my full personal productivity rituals that enable me to run 4 different online businesses, travel the world and maintain a thriving social and family life
- The 5 simple productivity rules my virtual team lives by (That means I have to spend just 10 minutes per day per business reviewing progress and dealing with issues)
- Weekly Team Meeting Agenda Template
- Goal Pyramid/Business Progress Tracker
- Virtual Assistant Contract Template – IMPORTANT
- Employee Satisfaction Survey
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